This is basically notification service provided by BCB so that you will be always be informed with what is happening with your accounts. Any activities to your accounts will be notified instantly using any delivery channels like your mobile device or email system. This feature will be great tool for you to track your account activities. So with this service you can always be in touch with your account.
This innovative service helps the customer to be always in touch with their accounts. You can basically be notified with under mentioned alerts:
• Account Statement
• Withdrawal Balance by Account
• Time deposit maturity Advice
• Salary Credit
• Cheque Credit/Debit Status
• Cheque Bounce Alert
• Term deposit redemption notice
• Birthday/Anniversary Wishes
One time visit to our branch is sufficient. In case following guidelines may not suffice, please see to customer care department for further information and enquiry.
• Fill up the e-Alert request form. You can get it from bank’s premises or can also be downloaded from our website.
• Provide recipient media (email address or mobile number or both) information accurately.
• Submit to the bank. Your request will be activated and you will be informed. If you have any confusion or want further information, please feel free to ask several times. Our officials will be glad to help you.
• Not all media may be supported at the time you applied. Additional media support information will be communicated accordingly.
• Information secrecy violation due to wrong media information supplied will not be BCB responsibility.
• Delay in delivery due to reasons beyond BCB control may occur.
• Customer may be charged due to utilization of the services and revision of such charges is regular activity.
• Read carefully all the terms and conditions before applying.
• BCB is committed to your positive experience using our online banking service. We look forward to your feedback, comment, criticism on our service quality.
Note: Please be informed that the information provided here are illustrative and subject to continued improvement. Hence you are cordially requested to get detailed information applicable at the time from our authorized personnel or visit nearest branch outlet.